Privacy Policy
This Privacy Policy describes how VeerTech and its affiliates (collectively “VeerTech”, “we”, “our”, “us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://theveertech.com (hereinafter referred to as “Platform”).
Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection of Information
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship and related activities. Some of the information we may collect includes but is not limited to personal data/information provided during sign-up/registering or using our Platform, such as:
- Name, date of birth, address, telephone/mobile number, email ID, and/or any information shared as proof of identity or address.
- Sensitive personal data with your consent, such as bank account details, credit/debit card details, or other payment information, and biometric information (e.g., facial features or physiological data) as required to enable certain features on the Platform, in accordance with applicable laws.
You always have the option to not provide information by choosing not to use a particular service or feature on the Platform. We may track your behavior, preferences, and other information that you provide on our Platform, which is compiled and analyzed on an aggregated basis. We will also collect information related to your transactions on the Platform and third-party business partner platforms. When a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We are not responsible for the privacy practices or content of third-party privacy policies. Please read their policies before disclosing any information.
If you receive any communication claiming to be from VeerTech requesting sensitive personal data (e.g., debit/credit card PIN, net banking, or mobile banking password), do not provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
Usage of Information
We use your personal data to provide the services you request. Additionally, we may use your personal data to:
- Assist sellers and business partners in handling and fulfilling orders.
- Enhance customer experience.
- Resolve disputes and troubleshoot problems.
- Inform you about online/offline offers, products, services, and updates.
- Customize your experience.
- Detect and protect against errors, fraud, and other criminal activities.
- Enforce our terms and conditions.
- Conduct marketing research, analysis, and surveys.
- As otherwise described at the time of data collection.
Your access to certain products/services may be affected if you choose not to provide certain information.
Sharing of Information
We may share your personal data internally within our group entities, other corporate entities, and affiliates to provide you access to services and products. These entities and affiliates may market to you unless you explicitly opt out.
We may disclose personal data to third parties, including sellers, business partners, logistics partners, prepaid payment instrument issuers, and other payment providers. Such disclosures may be necessary to:
- Provide you with access to services and products.
- Comply with legal obligations.
- Enforce our user agreement.
- Facilitate marketing and advertising activities.
- Prevent, detect, mitigate, and investigate fraudulent or illegal activities.
We may disclose personal and sensitive personal data to government agencies or law enforcement as required by law or in good faith to comply with legal processes or protect user safety.
Security Precautions
We adopt reasonable security practices and procedures to protect your personal data from unauthorized access, disclosure, loss, or misuse. Once your information is in our possession or whenever you access your account information, we adhere to security guidelines to protect it against unauthorized access.
However, transmission of information over the internet is not entirely secure. By using the Platform, you accept the risks associated with data transmission. Users are responsible for maintaining the confidentiality of their account login credentials.
Data Deletion and Retention
You may delete your account by visiting your profile and settings on our Platform. This action will result in the loss of all account-related information. Alternatively, you may write to us at info@theveertech.com for assistance.
In case of pending grievances, claims, or services, we may delay or refuse account deletion. Once the account is deleted, you will lose access to it. We retain personal data only for as long as necessary for the purposes it was collected or as required under applicable laws. Data may be retained in anonymized form for analytical and research purposes.
Your Rights
You may access, rectify, and update your personal data through functionalities provided on the Platform.
Consent
By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy. If you disclose personal data relating to others, you confirm that you have the authority to do so.
You consent to us and our affiliates contacting you through SMS, instant messaging apps, calls, and/or emails for purposes specified in this Privacy Policy. To withdraw your consent, you may write to our Grievance Officer at info@theveertech.com with the subject line “Withdrawal of consent for processing personal data.” Withdrawal of consent will not affect past data processing and will be subject to applicable laws.
Changes to this Privacy Policy
Please check this Privacy Policy periodically for updates. We may notify you of significant changes as required by applicable laws. For further assistance, you may contact us at info@theveertech.com or call us at 8604392209.
